What To Say and How To Feel
We quite easily figure out what we want to say. However, we rarely spend any time thinking about how we want them to feel about what we say. The same words can be said, but takes so many different ways. You can get the same message across, but leave people feeling all types of different ways. We can say tough things yet leave people hopeful and encouraged. It's one thing to know what to say; its next level communication skills knowing how to say it.
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